Privacy Policy

This privacy policy was last updated on October 27, 2024. Please read this policy carefully to understand our practices regarding your personal data.

Introduction

This Privacy Policy describes how we collect, use, process, and disclose your information across our platform.

Key Points

  • This policy applies to our website, related applications, and services
  • By using our services, you agree to the collection and use of information in accordance with this policy

Information We Collect

We collect various types of information to provide and improve our services to you.

Key Points

  • Personal Information: Name, email address, phone number, billing information
  • Usage Data: IP address, browser type, pages visited, time spent
  • Device Information: Device type, operating system, unique device identifiers
  • Location Data: General location based on IP address
  • Communication Data: Messages, emails, and other communications with us

Cookie Policy

We use cookies and similar tracking technologies to track activity on our platform and hold certain information.

Key Points

  • Essential cookies required for website functionality
  • Analytical/performance cookies to improve our platform
  • Functionality cookies to remember your preferences
  • You can control and manage cookie settings in your browser
  • Third-party cookies may be present for analytics and advertising

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access or disclosure.

Key Points

  • SSL/TLS encryption for data transmission
  • Secure data storage with regular backups
  • Access controls and authentication measures
  • Regular security assessments and updates
  • Employee training on data protection

Your Rights

You have certain rights regarding your personal information, including:

Key Points

  • Right to access your personal data
  • Right to correct inaccurate data
  • Right to request deletion of your data
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent at any time

Contact Information

If you have any questions about this Privacy Policy or our practices, please contact us at:

Key Points

  • Email: system@thesmartmatrix.com
  • Response time: Within 72 hours of receiving your request